Refund Policy for MonsterWriter
Effective Date: 01.01.2025
Thank you for choosing MonsterWriter. We strive to provide the best writing experience for our users. However, if you are not satisfied with your purchase, we offer a refund policy under the following conditions.
1. Eligibility for Refunds
We offer refunds under the following circumstances:
Technical Issues: If MonsterWriter does not function as described due to a technical issue that cannot be resolved within a reasonable timeframe.
Duplicate Purchases: If you accidentally purchase MonsterWriter more than once.
Subscription Cancellation within Trial Period: If you cancel your subscription within the trial period (if applicable), you will not be charged.
Dissatisfaction with the Product: Refunds may be considered on a case-by-case basis within 14 days of purchase if you are unsatisfied with the product and provide a valid reason.
2. Non-Refundable Cases
Refunds will not be issued under the following circumstances:
If the request is made more than 14 days after purchase.
If the product has been used extensively beyond what is considered reasonable for evaluation.
If the reason for the refund is based on user preference changes rather than product functionality.
If the purchase was made through third-party platforms (refunds must be handled through their policies).
3. How to Request a Refund
To request a refund, please contact our support team at [Insert Contact Email] with the following details:
Proof of purchase (receipt or transaction ID)
Description of the issue or reason for the refund request
Any relevant screenshots or supporting documents
We aim to process refund requests within 7-10 business days. If approved, the refund will be credited to your original payment method.
4. Changes to This Policy
MonsterWriter reserves the right to modify this refund policy at any time. Changes will be effective immediately upon posting on our website.
For any questions or concerns, please reach out to our support team at [Insert Contact Email].