Refund Policy

We consider refunds in the following situations:

• Technical Issues: If MonsterWriter does not function as described due to a technical issue that cannot be resolved within a reasonable timeframe.
• Duplicate Purchases: If you accidentally purchase MonsterWriter more than once.
• Trial Period Cancellation: If you cancel your subscription within the trial period (if applicable), you will not be charged.
• Product Dissatisfaction: Refunds may be considered on a case-by-case basis within 14 days of purchase if you are unsatisfied with the product and provide a valid reason.

Refunds will not be granted in the following situations:

• Refund requests submitted more than 14 days after the purchase date.
• The product has been extensively used beyond what is reasonable for evaluation.
• The reason for the refund is a change of preference rather than a functionality issue.
• The purchase was made through a third-party platform.

To request a refund, please contact our support team with the following information:

• Proof of purchase
• A description of the issue
• Any supporting documents or screenshots

We aim to process refund requests within 7–10 business days.

MonsterWriter reserves the right to modify this refund policy at any time. Changes will be effective immediately upon posting on our website.